Terms & Conditions
All Lightshades, Cushions, Curtains and Blinds and Fabric by the metre are made/cut to order and are non-refundable unless they are faulty.
Whilst we take every precaution to ensure that product descriptions are as accurate as possible, there may be slight variations in dimensions, colour, weight etc.
If you are at all unsure about any of our fabrics, we recommend ordering a sample.
We accept no responsibility for any variations in colour that may be caused by your computer software.
Our fabric is a Cotton/Linen mix and is suitable for soft furnishings/upholstery and accessories i.e. Tea towels, memo boards, bunting etc.
Our fabric is completely natural and may contain 'slubs' - which are slight knots and knobbles, which can be seen as thicker, raised threads on the surface. slubs are usually very small and cannot be seen unless viewing them up close. They are a characteristic of the fabric, not an imperfection or fault. Whilst we try to limit the number of slubs in your fabric or on bespoke items, they are unavoidable and in most cases, we will not refund or exchange on this basis.
Dry clean or hand wash at 30 degrees. Drip dry. Do not wring. Iron print side down and avoid spray for best results.
All items (excluding curtains and blinds) can be ordered through the website, via e-mail or by telephone. For Curtains and Blinds please e-mail (Oliveandtedinteriors@gmail.com) or complete the contact form and we will get back to you at your convenience. By ordering over the telephone or by e-mail, you are accepting our Terms and Conditions and rules regarding Refunds and Exchanges.
All items are offered subject to availability at the time of ordering. However, should an item be out of stock there may be short delays in delivery and we will notify you immediately. Olive and Ted Interiors will have no liability to you for any failure to deliver goods that is caused by any event or circumstance beyond our control, including, but not limited to; Strike action, Transport disputes or acts of God.
All items, bespoke or otherwise, must be paid for in full before your order is processed. Our Website accepts Visa, Mastercard and Paypal via a secure online payment system. We do not accept Cheques. You can also pay by card over the telephone. If you wish to pay by cash, you must do so in person via our shop. Please do not sent cash via post.
Should your Credit/Debit Card or Paypal not complete the authorisation process, we reserve the right to cancel your order.
All images, unless otherwise stated, are owned by Olive and Ted Interiors and are subjected to copyright, all rights reserved.